Privacy Policy

We appreciate that you are on this page, that means that your data matters to you, and you want to know the destination of them and who collects them.

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy you provide your informed, express, free and unambiguous consent so that the personal data you provide through the website leafmadrid .com (hereinafter VIVE MADRID TOURS) are included in a “RESERVES” file:

– The corporate name is: José-Manuel Campos García.

– The identification number is 52997112Y.

– Our registered office is located in Olivar Street, 14 5ºA -28223 Pozuelo de Alarcón (Madrid).

– Mail: administracion@leafmadrid.com

– Our social activity is: Guided and private tours in Madrid.

This Privacy Policy will be valid only for the personal data obtained in VIVE MADRID TOURS, not being applicable for that information collected by third parties in other web pages, even if they are linked by it.

With this we express our commitment to maintain and guarantee commercial relations in a safe way by protecting personal data and ensuring compliance with the right to privacy of each user of VIVE MADRID TOURS.

A small approach is important, therefore, you should know that personal data refer to any information relating to a person who facilitates us when you visit our website. In our case, each time you make a reservation the fields of name, surnames, email and telephone are collected. Subsequently, the photographs you can receive after your guided tour are also considered as personal data.

Additionally, when you visit VIVE MADRID TOURS, for technical reasons, information is automatically stored as the IP address assigned by your Internet access provider.

To process your personal data, we will apply the following principles according to the GDPR:

– Principle of legality, loyalty and transparency: we will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you in a clear and understandable way.

– Principle of data minimization: we will only request strictly necessary data in relation to the purposes for which we have previously informed you.

– Principle of limitation of the term of conservation: as you will later be able to verify, the data will be maintained during no more time of the necessary one for the ends of the treatment. Depending on the purpose, we will inform you of the corresponding conservation period.

– Principle of integrity and confidentiality: your data will be treated in such a way that an adequate security of the personal data is guaranteed and total confidentiality is guaranteed. You should know that we take all measures aimed at preventing unauthorized access or improper use of the data of our users by third parties.

As stated in the regulations, we inform you that, through the contact forms or reservations, data is collected, which is stored in a file, with the exclusive purpose of sending electronic communications related to the activity you booked , information about our news in services, promotion of our actual services as well as any type of answer to any doubt or suggestion that you will send through the contact form. The fields marked as mandatory completion are essential to realize the purpose expressed.

In short, the PURPOSE is the following:

– The provision of services of guided tours and private tours in Madrid.

Only the owner will have access to your data, and under no circumstances, this data will be transferred, shared, transferred, or sold to any third party.

Acceptance of the privacy policy is carried out through the established procedure of double opt in so it will be understood for all purposes as the provision of EXPRESS AND UNEQUIVED CONSENT of the USER to the processing of personal data in the terms set out in the This document, as well as the international transfer of data that is produced, is presented exclusively due to the physical location of the facilities of the service providers and those in charge of data processing.

In no case will there be a different use than the purpose for which the data have been collected nor will we transfer them to a third party.

In the case of being older than fourteen years, you can register on leafmadrid.com without the prior consent of your parents or guardians.

What happens if you are under 14?

In this case, the consent of your parents or guardians will be obligatory so that we can process your personal data.

Warning: If you are under fourteen years old and you have not obtained the consent of your parents, you can not register on the website, so we will proceed to deny your request if you have proof of this.

Thanks to the consent, we can treat your data being a mandatory requirement to be able to subscribe to the website.

As you well know, you can withdraw your consent at the time you want.

The data collected at any time are specially protected, but are categorized as identifying data.

We will keep your data for the legally established time or until you request to delete them.

Obviously, you are solely responsible for the truthfulness and accuracy of the data you send us, exempting us from any type of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided, providing complete and correct information in the different data collection forms.

You should know that we are currently governed by the European Regulation on Data Protection, which is why we comply with the regulations.

Likewise, VIVE MADRID TOURS informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and we will request your consent for the processing of your electronic mail for commercial purposes at any time.

We inform you that the data provided, as well as data derived from your navigation, may be stored in the files of VIVE MADRID TOURS and treated for the purpose of addressing your request and maintaining the relationship established in the forms you subscribe.

Additionally, you consent to the processing of your data in order to inform you, by any means, including electronic mail, of products and / or services of VIVE MADRID TOURS.

If you do not authorize the processing of your data for the purpose indicated above, you can exercise your right to object to the processing of your data under the terms and conditions set forth in the section entitled “Exercise of Rights”.

We inform you that we have implemented the security measures of technical and organizational nature necessary to ensure the security of your personal data and avoid their alteration, loss and treatment and/or unauthorized access, taking into account the state of technology, nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All this in accordance with the provisions of the current General Regulation on Data Protection.

Also, we inform you that we have established additional measures in order to strengthen the confidentiality and integrity of the information. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for the privacy of the data.

Likewise, as you can see, the website has an SSL security certificate, which guarantees the security of your data.

Those individuals who have provided their data through leafmadrid.com, may contact the owner of the same in order to exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated in their files.

Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for those purposes instead of being deleted.

The interested party, in this case, yourself, may exercise your rights by means of written communication addressed to VIVE MADRID TOURS with the reference “Data protection”, specifying your data, proving your identity and the reasons for your request at the following address:

José-Manuel Campos García
Olivar Street 14 5ºA
28223 Pozuelo de Alarcón (Madrid)

Another way to exercise rights is through email, by writing to the following email: administracion@leafmadrid.com

As a service to our visitors, on occasion we may include hyperlinks to other web pages that are not operated or controlled by VIVE MADRID TOURS. Therefore, we do not guarantee, nor are we responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such web pages or of their privacy practices. Please, before providing your personal information to these third-party websites, be aware that their privacy practices may differ from ours.

VIVE MADRID TOURS reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of VIVE MADRID TOURS after said changes will imply the acceptance of the same.

As basic information, you should know that the person responsible for the data file is José-Manuel Campos García.

As responsible for treatment outside the aforementioned responsible:

VIVE MADRID TOURS has contracted the services of Hosting to AlllEANZA. For more information, you can consult its privacy policy and other legal aspects.

To provide services strictly necessary for the development of our activity, VIVE MADRID TOURS uses the following providers under their corresponding privacy conditions.

– Hosting: AlllEANZA

– Web platform: WordPress.org

– WordPress template: Bridge

– Booking system: Webba Booking

– Privacy of tracking sources used on this site: Google (Analytics)

VIVE MADRID TOURS also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who our audience is and what they need. The tracking of our users’ preferences also helps us show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from their website to leafmadrid.com (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of relations between VIVE MADRID TOURS and the owner of the web page in which the Hyperlink is established, nor the acceptance or approval by VIVE MADRID TOURS of its contents or services. In any case, VIVE MADRID TOURS reserves the right to prohibit or disable at any time any Hyperlink the website.

In accordance with the provisions of Law 34/20023, of June 11, Services of the Information Society and Electronic Commerce you can oppose the use of your information for advertising purposes, market research or development of satisfaction surveys in any moment, as well as revoke your consent at any time (without retroactive effect). To do this, you must send an email to the address administracion@leafmadrid.com.

Please bear in mind that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to take effect, understanding that during this period of time you can continue to receive messages.

In relation to the management of your data associated with the social profiles of VIVE MADRID TOURS, the exercise of the right of access will depend on the functionality of the social network and the possibilities of accessing the information of user profiles. With regard to the rights of access and rectification, we indicate that they can only be satisfied in relation to that information that is under the control of VIVE MADRID TOURS.

You can also stop interacting, follow or receive information from the social profiles of VIVE MADRID TOURS, remove content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.

– Contact form: there is a contact form whose purpose is the answer of questions, suggestions or professional contact. In this case the email address will be used to respond to them and send the information that the user requires through the website. This data will be stored in the AlllEANZA servers.

– Cookies: when the user registers or navigates on this website, “cookies” are stored. The user can consult the cookie policy at any time to expand information on the use of cookies and how to deactivate them.

– Reservations: through the website, you can book guided tours. In this case, data is required from the person booking (name, surname, email and telephone). This data will be stored in the AlllEANZA servers.

– Tracking systems used in this website: Google (Analytics), leafmadrid.com also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who constitutes their audience and what It is what it needs. Tracking the preferences of our users also helps us show you the most relevant ads.

Also, to do remarketing, I would like to inform you that for the acquisition of bookings I use Google Adwords, so when generating an ad, you can segment the public by place, demographic data, interests, etc. That is why the data obtained by this platform would be subject to this privacy policy from the moment you provide your data.

We will not share, sell, rent your personal information with other parties. We may share certain information with authorized third-party service providers necessary to provide you with some services.

On our website we offer links and services related to different social networks. If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with the information of your visit to said web page.

Therefore, it is convenient to inform you about the functions and policies on the processing of personal data of the respective social network, if you access our website with any of your profiles on social networks or share information through them.

You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. We encourage you to familiarize yourself with the conditions of use of these social networks before you start using them:

– Facebook: https://www.facebook.com/help/323540651073243/

– Twitter: https://twitter.com/privacy

– LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=es_ES

– Instagram: https://help.instagram.com/155833707900388

– Youtube: https://policies.google.com/privacy?hl=es

You declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the treatment thereof by VIVE MADRID TOURS in the manner and for the purposes indicated in the legal notice.

As you well know and we have communicated to you throughout the present privacy policies, at any time you can revoke your data, but always without retroactive character.